Shipping & Delivery Policy
All orders are processed within 1-5 business days. Once your order is processed, you will receive a confirmation email with your tracking number.
Our products are shipped directly from our international partners, so delivery times may vary depending on your location. On average, orders are delivered within:
NOTE: We are not responsible for shipping carrier delays.
Orders are processed in 1-5 business days, excluding weekends and holidays.
Once your order is successfully placed, you will receive a confirmation email with your order details. If you don’t see it in your inbox, please check your spam or junk folder — or feel free to reach out to us for confirmation.
If you have any questions about your order, please contact us right away at thevertebrace@gmail.com We will be unable to make changes to your order once it has been shipped.
Please double-check that you have entered the correct address. We are not liable for non-delivery due to address errors that you provide. We will refund the original order if an order is returned due to an incorrect address.
Yes! We offer free international shipping.
Orders are processed within 1-5 business days. After processing, delivery typically takes:
- United States: 10-20 business days
- Canada, Australia & UK: 12-25 business days
- Europe: 15-30 business days
- Rest of World: 20-40 business days
Please note that these are estimated delivery times and can vary due to customs processing, local postal services, or other unforeseen delays.
Your order will be shipped directly from our international fulfillment partners. We work with reliable global carriers to ensure safe and timely delivery. Once your order is shipped, you will receive a tracking number to monitor its progress.
We are proud to offer free shipping on all orders. There are no hidden fees — the price you see is the price you pay.
Please contact us as soon as possible if you need to change your address. Keep in mind that a rerouting fee may be charged by the courier to change your address.
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